Description

Sales talks are the most essential talks in business. Win your customers’ hearts with your service or product, your message and your passion.

Top sales performance is based on 4 success factors: the presence and appearance of the salesperson, the establishment of the customer relationship, the appealing and comprehensible structure of the sales arguments, and the relevance of the deal offered to the need of the customer. Our sales communication workshop offers you important reflections on your own sales performance and customer understanding, helps you carve out strategies for future effective sales behavior and invites you to complement your personal toolkit with proven communication techniques. Our sales communication course helps you to develop the confidence, the structure, and best practice communication techniques for more successful sales.

Course Content

We cover:

• creating a trustworthy presence as a salesperson and ambassador of your company
• shaping positive rapport and building a professional customer relationship
• selecting and structuring sales-promoting content and arguments
• truly meeting the needs of the customer, highlighting the solutions and progressing towards a positive closure

Outcome

In this ‘Successful Sales (Basic)’ course by Natural business solutions GmbH, you will learn how to approach a potential customer and conduct cross-selling with an existing client, optimize your sales strategy and perfect your pitch. Our trainers challenge you in terms of agile communication and behavior and train the basics of sales with you through compelling questions, demonstrations and relevant cases.

Advantages

By the end of the course, you will have learned how to structure your sales communication, while fully incorporating your customers’ perspectives. Essential people management skills are core to this course: true and active listening, giving empathic and agile answers, delivering convincing and clear arguments, creating long-term relevance and benefits for your customers.

Who is this course for?

This course is for:

• All professionals who strive to reach the next level of professionalism in their career by reflecting and further enhancing their competences.
• Employees at entry level who wish to gain a wide variety of professional skills (basic)