Description

Learn to customize communication to the specific communication needs of your audience to witness productive results.

We are all wired differently and give and receive information in different ways: our preference in terms of structure, level of detail, storytelling, etc. are quite personal. These differences in communication make business interactions challenging and demanding. To be an effective communicator, you have to tailor your content and delivery to the needs of your recipients. Often this means rewriting your message according to different contexts. Agile communication and the mastery of its aspects will allow you to engage with your audience quickly and with optimal results.

Course Content

We cover:

• effective communication through recipient classification
• dominance of Platin Rule over Golden Rule in communication
• classification of 4 personality types
• 4 types, 4 communication needs
• self-analysis of own personal and communication type
• identification of conflicts and type-specific barriers in communication

Outcome

In your daily business life, there is a constant need to become clearer and more effective. Our experts train you to customize your communication according to people’s personality types, their specific communication needs and their respective cultural background. We train you in the way that your words achieve the impact they deserve and win your audience’s full attention and engagement. Subsequently, you will be able to connect with your business partners more quickly and more sustainably.

Advantages

After completing the course, learners can

•  easily identify and handle different type of personalities
• personalize the communication according to communication needs
• help their team accomplish more in less time with integration
• improve productivity in workplace
• build collaborative relationships that emphasize trust and respect
• foster cross-cultural understanding in their workplace
• eliminate communication roadblocks and focus on nonverbal cues

Who is this course for?

This course is for:

• Anyone working or aspiring to work as part of a highly performing team and keen to improve their interpersonal skills and competences.
• Team leaders who wish to take their team’s performance to the next level by navigating, fostering and driving sustainable task, contextual and adaptive performance.